VOCA Program Coordinator

Under general supervision from the Program Director, this position is responsible for the day-to-day- service delivery, program development and evaluation of services to adult, adolescent and child survivors of domestic violence, sexual assault and other crimes.  The Program Coordinator may be responsible for the supervision of 1 or 2 program staff’s caseload and providing training and monitoring to program staff and volunteers.  Must also carry own caseload and may run groups.  Ability to work with diverse populations. Provides advocacy-based counseling, maintains written records of contacts with clients and participates as a team member in case conferences and acts as a liaison with other community agencies to form service plans. This position reports directly to the Victim Services Program Director or designee.

Education and Experience

1. Possess a Bachelor’s degree from an accredited college or university with a major in Human services, Criminal Justice or other social services/advocacy area. Master’s degree preferred.

2. Has at least 2 years of experience working with families and individuals experiencing trauma and other kinds of violence.

3. Has experience supervising other staff and developing policies and procedures.

4. Has experience with Excel spreadsheets to keep a master list of client demographic data.

5. Posses a valid motor vehicle operator’s license.

6. Be bilingual in English and Spanish is desirable as most clients are Spanish-speaking.


Some of the essential functions include but are not limited to:


  • Forge community relationships through outreach to schools, community groups, and other agencies to increase awareness and expand reach of the Victim Services program and services;

  • Monitor activities and program goals to ensure compliance with grant objectives;

  • Assists program Director with file reviews on a quarterly basis to ensure guidelines and procedures are being followed;

  • Assist victims in filing applications for crime victim compensation;

  • Coordinate procedures for screenings, assessments, and referrals to program and assign them respectively to client advocate or self;

  • Lead a client group on topics such as leadership, self-advocacy or other life skills

  • Provide individual and group advocacy-based counseling and advocacy;

  • Represent agency at community meetings and coalitions.

  • Document supervisory meetings with supervisee on a weekly basis;

  • Learns all programmatic rules for new VOCA program and ensures that supervisee understands rules as well;

  • Participate in program PQI and Evaluation activities;

  • Assists with reporting to funders and intake procedures;

  • Other duties as assigned by Program Director or designee.


We are a minority staffed and minority serving organization. People of color and minorities are strongly encouraged to apply. If interested, please send resume to Dr Sonia Acosta at sacosta@centromulticultural.org

We provide an excellent benefits package including, medical, dental and vision insurance, paid vacation and holidays, flexible schedules, 401K plan, tuition reimbursement and a family-friendly atmosphere.